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Technology » Technology self help

Technology self help

Please review our self help topics before you call or email our student/parent technical support help desk.
Technical support phone support hotline. M-F, 9am - 4pm: (208) 649-1125
Click on a topic below to learn more.
To connect to the Internet, use a compatible Wi-Fi network.
Step 1: Turn on Wi-Fi
  1. At the bottom right, select the time.
  2. Select Not Connected
    Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi.
  3. Turn on Wi-Fi.
  4. Your Chromebook will automatically look for available networks and show them to you in a list.
Step 2: Pick a network and connect
Select the Wi-Fi network
Remember, your information might be visible to other people on this network.
Connect to a secure network
  1. Select the secure Wi-Fi network
  2. Type the network password.
  3. Select Connect.
If you have forgotten your password and need to reset it please call our Technology Department at 208-455-4463.
This number is for password resets only.
If you would like to borrow a Chromebook for your student you can contact your building principal to see what is available. We are loaning Chromebooks based on which school your child attends. Your building may or may not be loaning Chromebooks at this time. 
In case you need a paper packet from your school instead of an electronic device here is a list of times for each school.
Wilson Elementary: Monday - Friday 10am - 12pm
Sacajawea Elementary: Monday and Tuesday 10am - 11:30am, Call for appointment outside those hours.
Lincoln Elementary: Call for times
Van Buren Elementary: Monday - Friday 9am to 1pm
Lewis and Clark Elementary: Monday and Tuesday 9am to 11:30am
Washington Elementary: Call for times